Information security policy

The website vibo.com.vn wants to bring a reliable, economical, and understanding user-friendly online shopping utility.

We realize that website customers for shopping but not everyone is eager to share their personal information. Vibo.vn respects the privacy of customers and is committed to protecting customers 'personal information when customers believe in us to provide customers' personal information to us when shopping at the marketplace e-commerce vibo.vn. This is the principle when accessing privacy and personal information at the e-commerce site vibo.vn.

This Personal Information Privacy Policy includes:

1. Approval

2. Purpose of Collection

3. Means and tools for users to access and edit personal data

4. Storage Time

5. Commitment not to Share Customer Personal Information

6. Data Safety

7. Customer's Rights To Personal Information

8. Contact Information

9. Information Collection and Management Unit

10. Effect

——————————————————————–

1. Approval

By giving us your personal information, using the vibo.vn e-commerce site you agree that your personal information will be collected and used as set out in this Policy. If you do not agree to this Policy, you stop providing us with any personal information and / or using the rights outlined in Section 7 below.

We reserve the right to amend, supplement to improve this Policy at any time. We encourage you to regularly review this Personal Information Privacy Policy for the latest updates to ensure you know and exercise your right to manage your personal information.

2. Purpose of Collection

We collect personal information only needed for the purposes of:

• Orders: to process any matters relating to your order;

• Account Maintenance: to create and maintain your account with us, including the loyalty programs or bonus programs associated with your account;

• Consumer Services, Customer Care: includes responses to your requests, complaints, and responses;

• Personalization: We may aggregate the collected data to get a more complete view of a consumer and thereby enable us to better serve with stronger personalization in all areas. , including but not limited to: (i) to improve and personalize your experience on the vibo.vn e-commerce site.

(ii) to improve facilities and services, adapt them to personalized needs, and come up with new service ideas

(iii) to serve you with referrals, advertisements tailored to your interests.

• Security: for purposes of preventing activities that destroy customer user accounts or activities that impersonate customers.

• As required by law: depending on the provisions of the law from time to time, we can collect, store, and provide at the request of the competent state agency.

3. Means and tools for users to access and edit personal data

We collect your personal information when

• You provide us directly.

The personal information you provide to us is mainly done on the website vibo.vn, including:

Full name, email address (email), phone number, address, account login information including any information needed to set up the account such as username, login password, ID/address login, and question/answer security.

• You interact with us.

We use cookies and other tracking technologies to collect certain information when you interact on the vibo.vn e-commerce site.

• From other legal sources.

We may collect personal information from other legitimate sources.

4. Storage Time

Personal information of customers will be stored until customers request to cancel or customers log in and perform cancellation by themselves. In all cases, the personal information of customers will be kept confidential on the servers of vibo.vn

5. Do not share Personal Information with Customers

We will not provide your personal information to any third parties, except for some necessary activities below:

• The partners are the ones that provide services to us in relation to order execution and are limited to the necessary information as well as the application of the regulations to ensure the security, confidentiality of personal information.

• We may use a service from a third-party service provider to perform some activities related to the vibo.vn e-commerce site and then this third party can access or process personal information in the course of providing those services. We require these third parties to comply with all relevant personal information protection laws and security requirements regarding personal information.

• Affiliate, co-executing, outsourcing programs for the purposes outlined in Section 2 and subject to personal information confidentiality requirements at all times.

• Legal Requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.

• Transfer of business (if any): in the event of a whole or partial merger or consolidation with another company, the buyer will have access to information stored and maintained by us, including personal information.

6. Commitment to protecting the personal information of customers

We work hard to keep our customers' personal information secure, and we have taken a number of security measures, including:

• Safety in operational environments: we store customer personal distrust in a secure operating environment and can only be accessed by employees, representatives, and service providers on a need-to-do basis. must know. We comply with industry standards and laws in the privacy of customers' personal information.

• In case the information server is attacked by hackers resulting in the loss of customer personal data, we will be responsible for reporting the incident to the authorities for timely investigation and processing. let customers know.

• Payment information: is kept confidential by industry standards.

7. Customer Rights

For Personal Information

Customers have the right to provide us with personal information and can change that decision at any time.

Customers have the right to check, update, and correct their personal information by logging into their account and correcting personal information or by asking us to do this.

8. Contact Information

If you have questions or any questions about this Policy or our actual collection or management of personal information, please contact us by:

Send email to email address: vibo@vibo.com.vn

9. Information Collection and Management Unit

VIBO COMPANY LIMITED

Address: Lot No. 20, Area G, Road D1, An Ha Industrial Park, Pham Van Hai, Binh Chanh, HCMC

Phone: (84-28) 668.36156 / 668.36158

Hotline: 1800 9435

Fax: (84-28) 3620.4694

Email: vibo@vibo.com.vn

Website: https://vibo.com.vn/

10. Effect

This Privacy Policy is effective from September 1, 2018